Vizient provides solutions and services that improve the delivery of high-value care for hospitals and health systems.
In my role as Senior Director, UX/UI, I collaborated with the executive leadership to expand the team and enhance the design capabilities of the organization. I was instrumental in implementing effective research techniques, defining design system guidelines, and promoting optimal practices. Engaging closely with the design, product, and engineering units on a daily basis, I ensured the delivery of impactful outcomes within a tightly regulated setting.
CASE STUDY
SSO Admin Console
Goals
streamline the process of adding users to hospital facilities by providing a user-friendly interface to view existing users, seamlessly add new users from a pre-built template, and conveniently adjust account settings as needed. This approach enhances efficiency and simplifies user management in distributed systems.
Research conducted
Engaging in discovery with stakeholders meant having in-depth discussions and interviews with end users within our internal group. Following the double diamond design methodology, we collaborated closely with analysts, product managers, and engineering teams through every phase of the project, ensuring a comprehensive and well-rounded approach was maintained.
Design
Utilizing the design system effectively allowed us to expedite the prototyping process. Additionally, the team made necessary expansions to the design system while upholding its fundamental principles. A key aspect of the core functionality included utilizing a versatile search service for optimizing a intricate backend feature.
